Sally Bakewell
Bloomberg journalist and interviewer on Bloomberg Markets: The Close, where she covers business and markets topics, including AI-driven commerce.
Apple’s Stores Build Customer Relationships That Online Shopping Cannot Replace
Ron Johnson argues that retail can adapt to online shopping and AI without losing the customer relationships that physical stores help build and sustain. He sees AI improving shopping across channels, but says human service still matters in stores; his failed effort to change J.C. Penney’s offer shows the risk of moving faster than customers’ values allow.
Wall Street Banks Pay $25,000 a Day for AI Fluency
Bloomberg’s Sally Bakewell argues that Wall Street’s AI challenge has shifted from buying software to teaching bankers how to use it in finance-specific work. She says firms have already spent heavily on AI tools, but demand is rising for trainers such as Wall Street Prompt, which can charge $25,000 a day to teach bankers how to apply generative AI to tasks such as founder diligence, earnings analysis and forecasting. In Bakewell’s account, banks are treating AI fluency as a competitive necessity as much as a productivity initiative.