Gabe Hagen

People Underestimate How Rewarding Small Social Interactions Will Be

University of Chicago behavioral scientist Nicholas Epley argues that people routinely forgo small acts of connection because they wrongly expect them to be awkward, unwelcome or unrewarding. In a research-focused Aspen Ideas Festival conversation with Kelly Corrigan, Epley says that misprediction affects encounters with strangers and friends alike, from starting a conversation to expressing gratitude or offering condolences. His case is not for constant sociability, but for testing the pessimistic forecasts that keep people from reaching out.