Raj Navakoti

Agent Failure Should Drive Enterprise AI Knowledge Base Curation

Raj Navakoti argues that enterprise AI agents fail less because of model limits or retrieval plumbing than because companies have not made institutional knowledge legible. In his Demand-Driven Context workshop, he proposes building agent-ready knowledge bases from the bottom up: give agents real tickets or incidents, observe where they fail, and turn those failures into structured, validated context blocks. The method, shown through smaller-scope examples and prototypes including work from IKEA Digital, is presented as an incremental curation loop rather than a proven enterprise-scale system.