Melissa Mikus

Communication Style Tags Can Reduce Workplace Miscommunication

In a TED talk, leadership expert Melissa M. Mikus argues that much workplace friction is not caused by bad intent or personality conflict, but by missing information about how colleagues communicate and work best. Her proposed remedy is a “communication style tag”: a short, visible note in places such as email signatures, profiles or internal directories that states a person’s preferred channels, context needs and working norms before miscommunication turns into wasted time.