Lee Spacagna

OpenAI solutions engineer focused on enterprise AI and go-to-market work across EMEA. He presents OpenAI models, capabilities, and safeguards to organizations.

Role-Specific Agents Move AI From Prompting Into Financial Services Workflows

OpenAI solutions engineer Lee Spacagna argued that enterprise AI in financial services is moving from individual ChatGPT use and isolated product integrations toward role-specific agents embedded in daily work. He presented ChatGPT workspace agents and Frontier as the operational layer for that shift: agents that connect to tools such as email, calendars, Teams, SharePoint, and Salesforce; encode team practices as repeatable skills; and are managed at scale under enterprise controls.

OpenAIJun 8, 20266 min read