Loblaw Says AI Now Generates 46.9% of Its Code
Lauren Steinberg, Loblaw’s chief digital officer, argues that OpenAI tools are already changing both employee work and customer-facing retail flows at Canada’s largest retailer. She says ChatGPT Enterprise is available to every Loblaw colleague, Codex is contributing to internal code-generation and pull-request-linked productivity gains, and ChatGPT-powered PC Express can move a shopper from a dinner question to a local, priced basket. The case is supported by Loblaw’s own on-screen examples and internal data, rather than an independent audit.
OpenAI·May 29, 2026·5 min read